🔒 Privacy Notice
All personal information given to us through this site will only be held and used in accordance with the Data Protection Act. We have developed a data protection policy, an information security policy, and other internal controls to ensure that our use of customer information complies with the eight Data Protection Principles of good information handling.
The principles require data to be: fairly and lawfully processed; accurate and kept up to date; adequate; relevant and not excessive; kept no longer than necessary; processed in accordance with the rights of data subjects; held securely; and not transferred to countries without adequate protection.
Booker Ltd (“Booker”) is the Data Controller for this website and is committed to ensuring the privacy of your information. We understand that the privacy of your information is very important to you. We are careful about the information we ask you to provide and only use your information to process orders and to provide you with the best shopping experience possible.
Below are details of the information we collect, how we ensure its security, and how we use it.
📋 What Personal Information Do We Collect?
We only collect personal information that is knowingly and voluntarily given to us by you. Generally, this occurs when you email us, provide feedback, or enter a competition. As a result, we may hold your name, email address, and, in certain cases, your address and telephone number if you provide them.
We also automatically collect anonymous information each time you visit. This includes browsing patterns and statistical data that cannot identify you personally. This information helps us to:
- Understand customer habits, interests, and requirements.
- Develop marketing profiles.
- Enhance the strategic development of our site and services.
- Track usage of the site and measure service success.
The information we collect will only be used to contact you in response to your query, feedback, or competition entry.
🍪 Cookies
Cookies are small text files that websites send to your computer. A cookie acts as an identification card for your browser, letting the website know when you return. Cookies are not computer programs and cannot read data on your hard drive, spread viruses, or collect your email address.
They only contain and transfer to the website as much information as you choose to provide. Cookies help us recognize you and improve your browsing experience on our site.
🔐 How We Store Your Personal Information
We use Secure Socket Layer (SSL) technology that provides 128-bit encryption on your information before it is sent to us. This ensures that only our secure server can read your data.
We follow strict security procedures in storing and disclosing your information to prevent unauthorized access or misuse. Occasionally, we may request proof of identity before disclosing sensitive information to ensure your protection.
All staff are required to comply with our strict internal data protection policy, and no external access to our system is permitted.
🧾 Your Rights
You have the right to access the information we hold about you. You may request a copy of your personal data and ask for any inaccuracies to be corrected. We will require proof of identity before processing your request.
Please direct all information requests to the Legal Department at the address provided below.
📤 Disclosing Information
We will not pass your personal information to third parties if you have instructed us not to. However, we may share general statistical information — such as customer numbers, sales figures, or traffic patterns — with reputable third parties. This data does not include any personally identifiable information.
We may also disclose information if required to do so by law.
♻️ Changes to the Privacy Statement
We may update this Privacy Notice from time to time by posting revisions on this site. Each time you visit, you agree that the version of the Privacy Notice in effect at that time applies to all data we hold about you.